Resolving “Server Error in Application LicenseUI” when accessing the Dell Connections License Manager Web UI

Resolving “Server Error in Application “LicenseUI” when accessing the Dell Connections License Manager Web UI

This post was written by Raghavendran N of the Dell OpenManage Integrations team.

Symptom: HTTP error 500.19 shows up (captured in the screenshot below) while accessing the Dell Connections License Manager Web UI (http://<ipaddress>:8544/DellLicenseManagement).

Reason: WSUS (Windows Server Update Services - http://en.wikipedia.org/wiki/Windows_Server_Update_Services) is installed on the server that is running the Dell Connections License Manager.

Steps to resolve the error:

Please use the options below depending on your system configuration:

1. Disable the XPress decompression scheme using the command:

%windir%\system32\inetsrv\appcmd.exe set config -section:system.webServer/httpCompression /-[name='xpress']

1. Add an attribute of "precondition= "64bitness" for the “DynamicCompressionModule” entry so that it loads only in 64bit application pools.
2. Use 32 bit version of suscomp.dll.

Additional information:

1. http://blogs.msdn.com/b/webtopics/archive/2010/03/08/troubleshooting-http-500-19-errors-in-iis-7.aspx (Look for Scenario 6)
2. http://stackoverflow.com/questions/2735783/classic-net-app-pool-iis-7-5-compression-modules