In this interview series we will introduce IT Professionals selected for this year’s Dell TechCenter (DTC) Rockstar Program. This program recognizes independent experts, Dell customers and employees for their significant positive impact on Dell TechCenter, blogs and social media when discussing Dell. You can find a list of all our Rockstars here. Our thirteenth interview is Marian Newsome.
Dell TechCenter: Can you please explain to folks who are not experts in your area: What is your domain of expertise?
Marian Newsome: I’m the Social Media and Community Manager for Dell Data Protection. I work with the Enterprise Backup and Recovery Software teams to manage our social media strategy for Twitter, Facebook, LinkedIn, Google + and of course, the Data Protection Community on the Dell TechCenter. From producing engaging content, tweeting fans as @DellDP and working with three product teams to support product launches, my days are filled with all things social for our technical savvy audiences.
Q: What are the most exciting trends in your area?
A: I’m excited to see how through integration we are providing customers with end-to-end solutions leveraging Dell’s software and hardware solutions. Our customers are seeing great results as we continue to raise awareness that we aren’t just hardware and services anymore. Whether it’s bundling AppAssure with the VRTX, deploying our DR/DL appliances or the updates to NetVault, our customers are seeing great results.
Q: Can you point us to resources you find particularly valuable?
A: I find reading blogs to be the most valuable resource for me. Hearing other’s people’s views and use cases for the technology allow me to get actionable takeaways and new insights about technology. Tweetchats and Dell TechCenter Tech Talks are my favorites because I prefer real-time Q&A.
Q: How do you engage with the IT community?
A: Social Media- I engage via Twitter, blog posts, forums, G+ hangouts for #BackupU, communities and live events.
Q: What are the most cutting edge Dell products – and why?
A: As a recovering Information Security geek, my choice is Secure Work’s Advanced Endpoint Threat Detection service. The proprietary CTU Endpoint Intelligence technology reduces the time that InfoSec teams have to identify, respond and remediate infrastructure attacks. Protecting customers information throughout its lifecycle is critical to enabling new technologies socially. Secure Work’s service strengthens an organizations defense-in-depth security posture. And of course, once the threat has been evaluated, you may find the need for a reliable backup solution to restore the data’s integrity. 
Maybe I’m not so recovered after all.
Dell TechCenter: Marian, thank you so much!