In my last post , I described some of the effects of mobility, BYOD and the Internet of Things on enterprise IT and pointed you to our new e-book, “A Single Approach to Anypoint Systems Management .” This time I’ll focus on what goes into systems management and how mobility and BYOD affect the workload of IT administrators.
Eddie Endpoint and the Systems Management Basics
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No, that’s not a garage band. Eddie Endpoint is the IT manager who looks at every problem through the lens of systems management. Like you, he is on the horns of the BYOD/mobility dilemma: how to allow users to choose and bring the devices that make them most productive, while maintaining control and security on his network. And now he’s facing the Internet of Things and the management of devices he may never have considered.
Eddie cut his teeth deploying, maintaining, updating, securing and migrating endpoints — most frequently PCs, Macs and servers. More recently, Eddie has begun to perform those same duties on new kinds of endpoints — tablets, smart phones, user-owned devices and intelligent devices connected to his network.
He may track hardware and software manually using spreadsheets and run other functions like help desk and patching through one-off products. He may deploy and manage Macs using yet another application. On top of running tools for those tasks, Eddie must now provide mobile users the access to his company’s applications while ensuring data and access for BYO devices remain secure.
When it’s PCs, Macs and servers, Eddie has most of the processes and tools he needs, but for BYO, mobile and other network-connected devices, he’s faced with using a variety of solutions that usually do not play well with his other systems management tools.
Because of mobility, BYOD and the Systems Management Imperative of ensuring that all devices run securely on his organization’s network, Eddie’s endpoint-world is now becoming an anypoint-world.
Do you feel Eddie’s pain? Are you as eager as he is for integrated management of all the devices in your organization? Stay tuned for more in my next post. Meanwhile, read Part 1 of our new e-book right now.
Image may be NSFW.
Clik here to view.
Clik here to view.
